Filmhouse Player

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FIlmhouse Player FAQs

What is the Filmhouse Player?

The Filmhouse Player is a specially curated online viewing platform. It offers you the chance to watch new releases (available to stream alongside their screenings in the cinema), favourite films that you may have missed on the big screen, and even special films just on the Filmhouse Player. Films can be streamed anywhere in the UK and Ireland, and, where possible, they will be available in HD.

The Filmhouse Player is available as part of a pilot project, in collaboration with Glasgow Film Theatre and video-on-demand providers Distrify, supported by NESTA’s Digital R&D Fund, Scotland. You can read more about this project here.


What devices does the Filmhouse Player work on?

The Player works on PCs, Macs, tablets and mobile phones, subject to an individual user’s internet connectivity. All films can also be viewed on an iPad, iPhone or iPod Touch.


What kind of films will be available and how often will new content be added?

Our experienced programmers are excited to have a new platform on which to offer you a unique range of quality contemporary and classic films. With only three physical screens and limited space in our cinema programme, this is a fantastic opportunity for us to broaden our offer and make available films that audiences might otherwise not get the chance to see. We’ll add new films to the Player each month so keep up with all the Filmhouse news to get the latest updates!


How much does it cost to stream a film?

Prices start at £3.99 and the standard streaming price is just £5.00, great value if you watch as part of a group.


How do I log in or access the Player?

It’s really very simple. You just register when you first use the Filmhouse Player, put in a few details and your card payment information and then you’re ready to watch films! After you’ve registered, whenever you come back to the Filmhouse Player you can just sign in with your email address and password.


How does streaming work?

If you buy a streaming rental, you can watch the film directly in your web browser via instant streaming. You don't need any special software or hardware, you just need to be connected to the Internet – high-speed broadband or a high-speed 3G connection are recommended for streaming. You will be given 30 days to watch the film. If you get interrupted, you can pause the film and watch the rest later – you can resume viewing up to 5 times within the 30 days.


What if I have a technical problem? How do I contact you for help?

Our Player is provided by Distrify. If you have any problems viewing a film, please email hello@distrify.com quoting the order number from the email receipt you received. Or visit the Support Center on Distrify’s website.


Did you know you can share Player films via our affiliate scheme?

If you really enjoy a Player film and would like to share it with your friends and family, you can embed it on your website, blog, facebook or tumbler page and receive a 10% share of every rental made from your website. If you embed a film, Filmhouse will also receive a share of the streaming revenue - so you'll be helping out your friendly local cinema!

To find out how to become an affiliate please visit Distrify's Support Centre.


How can I keep updated on the latest releases and news about the Filmhouse Player?
Either sign up for our Filmhouse newsletter here or follow us on Twitter (@Filmhouse) and Facebook (/FilmhouseCinema).


Will I be able to watch films on the Filmhouse player outside the United Kingdom?

At present we are only able to negotiate the Video on Demand rights for the United Kingdom and Republic of Ireland and as a result the films on the Filmhouse player are available to be viewed in the UK and ROI regions only.

How to rent a film on the Filmhouse Player:

1.    Click on the “rent film” button in the player screen.

2.    Fill in your email address and click “continue to payment”.

2.1  If this is the first time you use the Filmhouse (Distrify) player, you will be asked to fill in a few more details. A password will be send to your email address, so the next time you log in you don’t have to repeat these details.

2.2  If you have used the Filmhouse (or Distrify) player before you will be asked for a password. This has been sent to you email address when you first logged on.

3.    Then you proceed to check out. Tick the “agree” box. Then you decide whether you would like to pay by card or by paypal (this option is only advisable if you have a paypal account already.)

4.    Another screen will pop-up where you can fill in your card details of Paypal details. Once you filled everything in you will be able to watch the film.

5.    Enjoy!


How to use a discount code on the Filmhouse player:
To use the discounts go to the film you would like to watch and click on the arrow that says “Rent Film”. Then you have to fill in your email address. (If you watched a film on Distrify before you will be asked for your password. If this is your first time, you will be asked to fill in a few more details.) Then click ok. Another screen appears. Click on the blue line that says “click here if you have a promo code”. Then fill in the promo code you received for the film you are going to watch, fill in your payment details and watch the film.

 

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The Filmhouse is located at 88 Lothian Road, Edinburgh, EH3 9BZ. You can book your tickets online, but the booking process is unfortunately requires javascript at present. Tickets can also be bought by phoning the box office on 01312282688.  Filmhouse location