Our cinema is located within a 200-year-old listed building, and though we try where we can, we do acknowledge that our building is not the most practical for people with disabilities or visitors with certain mobility requirements.
Getting around the Building
Our main entrance and Box Office are both on the ground floor which is accessible via a ramped, electronically assisted entrance door from Lothian Road. One of our accessible toilets is also at this level, and there is a ramp to the Café Bar. The seats in the Café Bar are not fixed and can be moved. Cinema 1 is on the first floor of Filmhouse and is accessible via passenger lift, while Cinemas 2 and 3 as well as a second accessible toilet are accessible via platform lift.
We keep a spare wheelchair with a memory foam cushion on the premises, which is available for public use if required.
We have compiled at Visual Guide to Filmhouse, detailing the visitor journey around the building. This guide highlights the locations of steps, ramps and lifts, as well as their dimensions.
Access the Filmhouse Visual Guide
Accessible Seats & Booking Process
All of our screens have accessible seating and spaces for disabled visitors.
Cinema 1 has space for two wheelchairs at the front of the screen.
Cinema 2 has one wheelchair space at the back of the screen.
Cinema 3 has one wheelchair space at the back of the screen.
If you intend to transfer from a wheelchair into one of the cinema seats, please let our staff know when booking so that we can find a seat that most matches your requirements.
If you specifically require tickets for the wheelchair spaces available in our cinemas, you can buy tickets for these spaces in person at our Box Office by contacting us on Tel. 0131 228 2688.
Alternatively please get in touch with us by email at [email protected], leaving your contact details and the name, date and time of the show you wish to see. We will then contact you to make your booking.
If you require a companion to facilitate your visit to the cinema, we offer free places. These tickets can be booked when you buy your own ticket. We participate in the CEA card scheme where you can get a free ticket for your companion at any participating cinema in the UK. For further information on the CEA card, please visit www.ceacard.co.uk
Accessible & Gender Neutral Toilet Facilities
We have two accessible toilets, one next to our box office on the ground floor and one in the Cinema 2 & 3 corridor, which is accessible via stairs or platform lift. They are both gender neutral. The two toilets upstairs, either side of Cinema 1, are both gender neutral.
Filmhouse Café Bar Assistance
Filmhouse Café Bar staff are happy to assist customers with any access requirements and are able to supply detailed allergy and ingredient information to customers.